Croatia Zagreb Airport (ZAG) Private Transport to Downtown Zagreb

About this tour

• Enjoy a comfortable, air-conditioned shuttle service between the airport and the downtown area, freeing you from the hassle of planning your transportation route
• Say goodbye to the hassle of lugging luggage around for transfers, as a private vehicle ensures a seamless journey for you
• Benefit from 24/7 private charter services, allowing you to select the appropriate vehicle based on the number of passengers, and directly reach your destination

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

— Vehicle Info —

• Vehicle type & Passenger/Luggage capacity
  – 4-seater Sedan: 3 passengers + 3 pieces of luggage
  – Minivan: 6 passengers + 6 pieces of luggage
  – Minibus: 8 passengers + 8 pieces of luggage
• Luggage capacity: Each passenger can bring 1 piece of checked baggage (Size: The total sum of the length, width, and height must not exceed 158 cm) and 1 carry-on luggage that does not occupy a seat (e.g. laptop bag, a small bag)
• *If travelers do not follow the luggage regulations mentioned above, the driver may refuse to allow them on the ride, and the passenger will have to pay for the additional cost of calling another vehicle to transport their luggage
• *If the traveler’s luggage exceeds the maximum luggage capacity, the driver reserves the right to refuse service. Passengers will need to pay an additional fee for transporting the excess luggage
• *Travelers are recommended to book a vehicle that has a larger capacity than the actual number of passengers to ensure a more comfortable experience during the ride
• Baby strollers are considered checked luggage. Please inform customer service when booking if you intend to bring a baby stroller

— Service Info —

[Airport Pickup Service]

• Service hours: 24 hours
• Meeting point: Please refer to the instructions listed on the voucher for the exact location to meet the driver. If your booking includes a meet-and-greet service, your driver will be waiting for you in the airport lobby and holding a signboard with your name on it
• Grace period: For international flights, the grace period begins based on the flight’s actual arrival time. The driver will wait for you in the arrivals hall for free for 60 minutes. For domestic flights, the grace period is also 60 minutes (starting from the actual landing time of your flight). If any private circumstances cause delays, please contact the driver in advance to discuss a solution
• Surcharge for exceeding the grace period: If the wait time exceeds the free grace period, travelers will be required to pay the overtime fee in cash on-site. (The actual overtime charges and the driver’s availability for overtime service are subject to on-site conditions)
• No refunds will be provided if passengers miss their flights due to strikes, road maintenance, heavy traffic, or any force majeure events

[Airport Drop-off Service]

• Service hours: 24 hours
• Meeting point: Your hotel lobby or other confirmed meet-up locations
• Meeting time: Please inform us of your preferred pickup time when booking (We recommend adding an extra 3.5–4 hours to avoid missing your flight due to traffic congestion)
• Grace period: The driver will wait up to 15 minutes starting from the scheduled pickup time
• No refunds will be provided if passengers miss their flights due to strikes, road maintenance, heavy traffic, or any force majeure events