Mexico Cancun International Airport (CUN) Private Transfer to Downtown Cancun with Welcome Service

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Point to Point Transfer

Tour Type

Daily Tour

Group Size




About this tour

  • Ensure comfort and efficiency of your trip with the private car service
  • Select from a good range of vehicle classes based on your needs and preference
  • Receive the premium service provided by a friendly and professional driver

-What You Can Expect-

Transfer between Mexico Cancun International Airport (CUN) and downtown Cancun with great ease and enjoy the heartwarming services from the friendly driver. Sit back and relax as the driver takes you to the designated destination in no time.

-Important Info-

[Airport Pick-Up]
*With meet and greet service

  • Service Time: 24 hours
  • Meeting Point: the arrival hall of your flight
  • Grace Period: 60 minutes starting from the arrival time of your flight
  • A surcharge applies to overtime service for exceeding the grace period of 60 mins, fees (subject to change) to be paid on-site

[Airport Drop-Off]

  • Service Time: 24 hours
  • Meeting Point: the lobby of your hotel or other hotel allowed locations
  • Meeting Time: your selected time (3.5 – 4 hours before the departure time of your flight)
  • Grace Period: 15 minutes
  • A surcharge applies to overtime service for exceeding the grace period of 15 mins, fees (subject to change) to be paid on-site
  • In the event of strikes, road maintenance, traffic congestion, or force majeure, travelers may miss their flights, please note that refunds will not be granted

-Vehicle Info-

  • Vehicle Type:
    – Sedan: accommodate up to 3 people
    – Minivan: accommodate up to 5 people
    – Minibus: accommodate up to 8 people
  • Luggage Capacity: each traveler may carry 1 piece of luggage (the sum of luggage length, width, and height must not exceed 158cm) and 1 carry-on item not occupying a seat (e.g. laptop bag, small bag)
  • If you want to have a more comfortable riding space, it is recommended to order a vehicle type with “capable occupants > actual occupants”
  • Driver reserves the right to decline service for exceeding the maximum luggage capacity, travelers will be required to pay for the surcharge of the additional vehicle to transport the luggage
  • Strollers are considered as checked luggage; please book a minivan vehicle if you plan to carry a stroller


  • Private transport service
  • Tips
  • Personal expenses
  • Insurance
  • Other expenses not mentioned
  • Overtime surcharge (paid in cash directly to the driver)








Airport Transportation

Product Category Codes

Point to Point Transfer

Frequently asked questions

Processing fee
For cancellations made at least 2 day(s) prior to selected date, a cancellation fee of 0% will apply
For cancellations made 0 to 1 days prior to selected date, a cancellation fee of 100% will apply

  • Travelers may adjust the pickup details no later than 24 hours prior to the service. If notified within 24 hours, there will be an order adjustment fee; at the same time, please be aware that due to changes in the order, the driver may not be able to arrange
  • Eating, drinking, and smoking are all prohibited within the vehicle
  • Travelers may adjust the pick-up details no later than 24 hours prior to the service
  • If travelers expect a delayed journey beforehand, please contact customer service +52 558 525 0328 (Mexico) or the driver through the number as earlier as possible, so the appropriate arrangements can be made
  • Please note that it's likely to miss the flight due to some unexpected situations such as strike, road maintenance, or traffic congestion. Refunds will not be granted in this case
  • Please contact the local agency customer service via the contact number +52 558 525 0328 (Mexico) if the driver did not show up at the meeting point point

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