Kyoto Arashiyama Half-Day Tour: Sagano Romantic Train, Hozugawa River Cruise & Horse Carriage Ride

Designated handling fee
For cancellations made at least 41 day(s) prior to selected date, a cancellation fee of 5% will apply
For cancellations made 31 to 40 days prior to selected date, a cancellation fee of 10% will apply
For cancellations made 21 to 30 days prior to selected date, a cancellation fee of 20% will apply
For cancellations made 2 to 20 days prior to selected date, a cancellation fee of 30% will apply
For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 50% will apply
Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.

The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration

• A minimum of 6 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 7 day(s) before the departure date
• In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
• Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
• Admission tickets will not be included for travelers under the age of 3 and are required to be purchased on-site
• Children under the age of 3 who do not occupy a seat can participate in the tour free of charge. However, for the Hozugawa River Boat Ride, children under the age of 3 must purchase a child ticket on-site. Please indicate the number of infants and toddlers, along with their date of birth in the Requests & Remarks column when you book your reservation
• Based on travel safety and itinerary, the company reserves the right and obligation to adjust the itinerary, modify activities or cancel the tour. If the tour is canceled, the full tour fee will be refunded
• If the tour is unable to take place due to weather conditions or insufficient number of people, the tour fee will be fully refunded. Travel expenses, transportation, accommodation facilities, etc. that the passengers should have incurred will not be compensated
• Please note that those who do not arrive on the day, drop out of the group, or voluntarily abandon the tour due to personal reasons are not allowed to request refunds or compensation
• To ensure the safety of all travelers and respect the rights of other group members, please inform us of any chronic diseases, mobility difficulties, etc., when registering
• The Arashiyama train is for group reservations, and carriages and seats cannot be designated. Since train tickets are only open for reservations one month in advance of the boarding date, the number of tickets is limited. If you are unable to catch the train on the day, take the JR train instead and ride the Kyoto horse carriage. The train fare will be refunded
• Please note that riding may not be possible if the Kyoto Horse Carriage is closed on a holiday, due to bad weather, or if the horse is unwell. If you cannot ride, the Kyoto Horse Carriage fee will be refunded, and you'll need to take a shuttle bus to the Hozugawa River ferry terminal instead
• If the weather is bad, boarding the Hozugawa River Cruise may not be possible. In such a case, the group ticket fee will be refunded, and you'll need to take the JR train back to JR Saga Arashiyama Station
• The flower/maple condition is subject to the weather conditions and will not affect tours that are already confirmed
• During the tour, bus and restaurant seating may be shared with fellow travelers from the same group. Seating arrangements will depend on the tour guide and the facility's setup on the day of the tour
• Minors or children under the age of 18 must be accompanied by an adult. Passengers over the age of 80 must be accompanied by family members or friends
• Due to safety considerations, the Hozugawa River Boat Ride will only allow children and adults who are 80 cm or taller to board the boat. Please keep this in mind before booking your order. Refunds will not be granted if a child cannot board the boat due to their height
• Children under the age of 3 who are taller than 80 cm must purchase a child ticket on-site to board the Hozugawa River Boat Ride
• Hozugawa River Cruise is an open air boat without heaters onboard. Please make sure to dress according ly to stay warm in winter
• The Sagano Romantic Train boarding time on June 8, and September 4 will be 11:02 am, and the subsequent schedule will be pushed back 1 hour. The meeting time will be 10:50 am
• On Aug 11, the Hozugawa River cruise will be closed for the day due to traffic control in the Hozugawa River area for a fireworks festival. Please take this into consideration when booking.