San Francisco 1-Day Tour | Redwood Forest Steam Train & Santa Cruz Harbor

Please present the e-voucher on-site

Designated handling fee
Cancellations 16 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
For cancellations made 9 to 15 days prior to selected date, a cancellation fee of 50% will apply
Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.

• Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
• The itinerary is for reference only. In the case of force majeure including but not limited to attraction closure due to holidays or unforeseen circumstances or adverse traffic or weather conditions,etc, the local tour company has the right to modify alternative arrangements or cancel the itinerary. No prior notice and no compensation would be provided
• The operating hours of each attraction are subject to change due to the pandemic
• Travelers may be asked to present their ID documents (e.g. passport, ID card) for identity verification on the day of the tour. Please carry your documents at all times in case of such an event
• Travelers under 18 must be accompanied by at least 1 adult throughout the tour
• Each traveler may carry 1 piece of large-size luggage under 28" and 20 kg and 1 piece of carry-on baggage
• The return time is subject to change due to traffic and weather. Please refrain from arranging other activities or flights on the day of the tour to avoid delays
• The tour guide will assist travelers who wish to attend optional experiences; otherwise, travelers are free to explore surrounding sights and agree on a meeting spot and time with the tour guide
• All tickets shall be purchased by the tour guide. Travelers are not allowed to use tickets they purchased on their own (e.g. City Pass)
• The ticket prices are for reference only and subject to change due to seasonality. Please refer to the official website or on-site announcement for details on rates
• In the event of force majeure (e.g. weather, transportation, equipment failure, strike) resulting in tour delays which cause travelers inconvenience or lead to travelers paying extra fees for transportation not included in this tour, refunds or compensation will not be offered
• Please keep your luggage secure at all times. Travelers will be held responsible for any missing or damaged luggage. If a traveler loses or damages their luggage as a result of a vehicle's mechanical breakdown, only partial refunds will be issued
• If a bus is late, travelers will be paid in part based on the length of the delay. The tour guide will explain the compensation details on-site; please comply with the compensation arrangements accordingly
• In the event of adverse traffic, weather, and force majeure resulting in attraction cancellation, the supplier has the right to change the itinerary. The attraction tickets will be refunded (except those not covered in the package). Keep in mind that the registration fee is non-refundable